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Home Services Web Design & Development Our Web Design Process Web Hosting & Domain Names Local Search Management Computer Repair & Cleanup SOS4Net WebMail idComm Webmail Clients Helpful Tips SmarterMail’s New Look Windows 10 v2004 Password Amnesia idComm Email idComm Home Check Webmail Desktop Email Settings Windows 10 Native Email App MS Outlook 2016 MS Outlook 2007, 2010, 2013 MS Outlook 2002/XP, 2003 Outlook Express, Outlook 2000 Windows Live Mail Mozilla Thunderbird Settings Only Mobile/Tablet Settings Android Devices iPhone / iPad How to Use the Spam Filter Your Junk Email Folder IMAP to POP3 in Outlook Email w/Your Own Domain Email Program Settings Windows 10 Native Email App MS Outlook 2016 MS Outlook 2007, 2010, 2013 MS Outlook 2002/XP, 2003 Outlook Express, Outlook 2000 Mozilla Thunderbird Settings Only How to Use the Spam Filter Your Junk Email Folder IMAP to POP3 in Outlook Other Email Tips Help, My Inbox Is Full! Email Max Message Size Locate Your Outlook .PST File Repair an Outlook .PST File Outlook 2016 Duplication Bug Mail Server News Web Hosting Tips FTP Port Number Antivirus Tools Program Downloads Program Removal Tools Avast Antivirus Setup Windows Info Windows 10 Upgrade Windows 10 Privacy Info Windows 10 Start Menu Windows 10 Changes Default Browser Windows 10 Rollback Windows 8 Start Button Windows 7 Upgrade Advisor Check Your IP Address Webmail SmarterMail’s New Look idComm SOS4Net Contact Alerts Search Menu Menu idComm.com Email provided by SOS4Net, Inc. The new idComm home page is part of our main site now. Please use the links and information below for reference. If you have any questions of difficulties, please call us 303-796-3000 or email info@sos4net.com . Check SmarterMail Webmail! Check Webmail Using SmarterMail idComm Email Home Mail Server News 01/17/2021 – Server Migration Complete The migration is complete and for the most part successful. However there is an issue with encryption on the new server that may be affecting your email app/program’s or mobile devices ability to send and receive mail. For more details, please check out this page . Links for idComm Email Users Check webmail using SmarterMail . Also edit Trusted Senders, block specific addresses or domains, or set a vacation message. How to check your junk email folder How to use the new spam filter How to change from IMAP to POP3 in MS Outlook idComm Email Settings Outlook 2007, 2010, and 2013 Outlook 2002/XP, 2003 Outlook Express, Outlook 2000 Mozilla Thunderbird Follow us on Facebook Save $30! Virus Removal/Clean Up Only $99 We'll clean your PC's infection WITHOUT wiping your drive in most cases, repair damaged system files, bring Windows updates current, install Avast AntiVirus and Malwarebytes and defrag your hard drive if it's needed. Call 303-796-3000 for your appointment today! Must mention this coupon during initial consultation. Not valid with any other offer or purchase. Hardware not included if required. Coupon Expires: SCRIPT HERE -- 04/01/2016 – Email Being Blocked by ProofPoint Recently we became aware that a third party spam filter called ProofPoint is blocking mail from our server. Because this is a third party service, we have no way of knowing ahead of time what businesses or email providers may use them to filter spam. If you receive a bounce email that says your message was undeliverable, please make sure to look far enough down to view the actual reason for the bounce. If it mentions ProofPoint, that is what we’re talking about here. Through their online form, we have submitted a request to be unblocked. Along with this request we also told them that, as far as we can tell, our server is not on any of the hundreds of blacklists checked by our tests. Plus we asked them to send us information on why they are blocking us, so we may resolve the issue if it still exists. As of noon today, we have not received a reply. We apologize for the inconvenience this may cause and hope to have the problem resolved in the near future. 01/26/2016 – UPDATE: Email to Comcast, AOL, and Q.com As of this morning, our email is again getting to AOL.com users. If anyone can confirm the status of our email to Q.com users, please let us know . Thanks! 01/25/2016 – UPDATE: Email to Comcast, AOL, and Q.com The missing Reverse DNS entries for our mail servers were replaced yesterday within a couple of hours after we discovered the problem. Delivery to Comcast addresses was restored relatively quickly. We’re not sure about Q.com addresses as we don’t have one of their emails with which to test. DNS at AOL apparently has not yet updated as they’re still blocking us as of about 11am this morning. However as soon as their DNS updates, we’ll again be able to send mail to AOL email customers. Again we apologize for any problems this may have caused and appreciate your continued support. 01/24/2016 – Email to Comcast and possibly AOL and Q.com We were just made aware of a problem getting mail delivered to users of Comcast mail and possibly AOL and Q.com. Some mail is being returned and the bounce message mentions a lack of reverse DNS for our server. This feature had been in place since the server switch, so we’re not sure why it changed. However we’re in the process of taking care of it now, and hopefully it will be fixed by the end of the day. Because this is a DNS issue, and DNS takes time to propagate all around the internet, after the fix is in place, it could take 6 to 8 hours for the fix to propagate in North America, and 24 to 36 hours for the rest of the internet. We regret any inconvenience this may cause, and appreciate your patience and understanding during the propagation period. 05/14/2015 – Good News! For those of you who have been having difficulty getting email through to users of att.net, bellsouth.net, and pacbell.net, we’ve been informed that they are removing our mail server IP address from their blacklist. This should take effect in the next 24 hours or so if it has not already done so. If you continue to have trouble sending to people at these domains after tomorrow, please let us know by sending us email , or by giving us a call at 303-796-3000. Thank you! :-) 04/29/2015 – Old Server Ready to Come Offline It’s the end of April. Hopefully by now everyone who wished to migrate their email and SquirrelMail address books to the new SmarterMail server has done so with no problems. The old server is scheduled to be taken offline after April 30, but it may linger a few days into May. PLEASE NOTE that once the old server is taken offline, it will not be available again. If you still need to migrate your email, please do so as soon as possible, or contact SOS4Net at 303-796-3000 to notify us of a delay. While the idComm home page will always remain online, you can get to webmail faster by going to the new webmail login page and bookmarking it (i.e. saving it in your favorites). Moving forward, everyone should now be using the following URLs for idComm webmail and information on using your webmail on the new server. Check webmail on the NEW server using SmarterMail. Also edit Trusted Senders, block specific addresses or domains, or set a vacation message. webmail.idcomm.com , webmail.sos4net.com (same system, same login), or https://mailhost.idcomm.com/ if you’d prefer a secure connection. How to check your junk email folder www.sos4net.com/email-check-your-junk-email-folder How to use the new spam filter www.sos4net.com/email-the-new-idcomm-spam-filter How to migrate your email from the old server if necessary www.sos4net.com/email-migrating-your-idcomm-mail How to move your SquirrelMail address book to the new server www.sos4net.com/idcomm-email-address-book-transfer idComm Email Settings www.sos4net.com/email-tips-and-info MAIN PAGES Web Design & Development Web Design Process...